Ivibet Privacy Policy – Your Information Is Completely Safe

1. What Information We Collect

We collect certain information to enhance your experience on ivibet and to meet our legal obligations. We aim to be fully transparent about exactly what data is collected.

Personally Identifiable Information:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current address and country.
• National ID or passport number (collected during KYC verification).

Financial Information:

• Payment method and transaction history.
• Deposit and withdrawal amounts.
• The last digits of your mobile banking account number.

Technical Information:

• IP address and device type.
• Browser type and operating system.
• A log of which pages you visited on the site and for how long.
• Cookie and session data.

2. How We Collect Information

Ivibet collects your information through various means. In every case, we only collect what is strictly necessary.

• Registration Process: Information you provide when creating an account is collected directly.
• KYC Verification: During document verification for identity confirmation.
• Transaction: Payment details are automatically recorded at the time of each deposit and withdrawal.
• Cookies: Browsing behavior is monitored via cookies while navigating the site.
• Support Contact: Details of conversations via live chat or email are stored for reference.
• Third-Party Verification Services: Information may be collected from certain verification services to help prevent fraud.

3. How Your Information Is Used

Ivibet uses your information only for specific, defined purposes. Your data is never used for anything else without your consent.

• Account Management: Creating, verifying, and maintaining your account.
• Transaction Process: Processing deposits and withdrawals securely.
• Customer Service: Providing fast resolutions to your issues and questions.
• Security Assurance: Detecting and preventing fraud and unethical activity.
• Legal Obligations: Providing required information to regulatory authorities.
• Service Improvement: Analyzing user experience to improve the platform.
• Promotional Communications: You will only be notified about offers and bonuses if you have given your consent.
• Responsible Gaming: Monitoring gaming behavior and providing support when needed.

4. Data Sharing & Third Parties

Ivibet never sells your personal information. In certain limited cases, we may share restricted data with trusted partners.

• Payment Processor: Payment gateway providers including bKash, Nagad, and Rocket receive the necessary information to complete transactions.
• KYC Verification Services: Approved third-party services may be used for identity verification.
• Law Enforcement Agencies: We are required to share information with government authorities when ordered by a court or where legally mandated.
• Regulatory Authority: Providing required information in accordance with licensing authority guidelines.

Outside of the cases listed above, ivibet does not share your information with any other parties. All third parties we work with are also required to adhere to the same standard of privacy policy.

5. Cookies & Tracking Technologies

Cookies are used on the ivibet website and app to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for the site to function properly. These cannot be disabled.
• Performance Cookies: For analyzing site speed and performance.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: Used to understand user behavior. These are anonymous.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.

6. Data Storage & Security

Ivibet has put in place the highest technical and organizational measures to protect your information. Our security infrastructure is continuously upgraded.

• Encryption: All sensitive data is stored with AES-256 encryption.
• Firewall: An advanced firewall system prevents unauthorized access.
• Restricted Access: Only authorized staff can access sensitive information.
• Two-Factor Authentication: Two-factor authentication is mandatory for staff to access the system.
• Security Audit: Regular external security assessments are conducted.
• Data Backup: Regular backups are taken and stored in a secure location.

7. Your Rights

Ivibet believes you have full ownership over your personal data. You can exercise the following rights at any time.

To exercise any of these rights, email our support team. We will respond to your request within 30 days.

8. Protection of Minors

Ivibet strictly prohibits anyone under 18 from creating an account or using our services. Protecting minors is a matter we take very seriously.

• Age verification is carried out during registration.
• Date of birth is verified through official documents during the KYC process.
• No information from minors is knowingly collected.
• If an underage account is detected, it is immediately closed and all associated data is deleted.

If you believe a minor is using ivibet, please contact us immediately.

9. Policy Changes

Ivibet reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you through the following channels.

• A notification will be sent to your registered email address.
• A notification will appear when you log in to the site.
• The last updated date at the top of this page will be revised accordingly.

10. Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated Privacy Team will handle your matter with care.